Data Security

Data stored on the V-Server is technically more secure than if stored on PCs located in your local office space. This is because the V-Server has been implemented by IT professionals using sophisticated security unavailable to smaller, simple computer networks and is physically located in a secure data centre location.

Here are some specifics about both the physical and network security in place for V-Server clients;

Physical security

Storing data on local computers in the office puts the data at risk from physical damage (accidental or malicious), theft and inappropriate staff access. The alternative – the V-Server system is located in a secure data centre and is kept cool and dry, protected from power related spikes/outages as well as any damage or theft.

Network security

Local computers in offices connected to the internet in a relatively insecure manner are also more at risk from online hacking and other remote threats like worms and viruses than if the data is stored on the secure V-Server. The V-Server is located behind sophisticated firewalls and virtual private networks to keep unwanted access out.

In many cases (particularly in regional areas) amateur computer enthusiasts setup business computer networks without setting up the correct security protocols which puts company data and businesses at risk. The V-Server comes with a clear Service Level Agreement outlining a guaranteed availability of 99.7% uptime and security measures in place.

Data Centre Details

Bluewave uses an ISO9001:2008 accredited Data Centre facility (Lic# QEC22027) to host the
V-Server service.

The Data Centre includes the following features;

Fully Decontaminated EnvironmentIndustrial Grade Power supplies including redundant Uninterruptible Power Supplies plus Diesel Generator (plus capacity for additional Mobile Generator)
Multiple Air Conditioning systems with pressurised floor and hot/cold air aisle designAutomated Gas Fire Suppression
Redundant multi-gigabit, Fibre paths including building lead inCat6 UTP cabling standard
Premium Co-location service able to support dual power supplies and redundant network pathsPersonalised, escorted access only via registered ID system plus 24x7 Video Monitoring

*Please note that for security reasons, although similar, the images shown above are examples only and not from Bluewave’s chosen data centre

Data and Network Security

  • Each V-Server is a fully complete installation of Windows Server 2008 R2 using Microsoft Terminal Services.
  • Each V-Server is made accessible via a secure link (static IP required) and is located on a unique, separate V-LAN network (VPN connections are also available)
  • Each V-server is protected by a secure firewall from the external Internet and web filtering, anti-virus and anti-spyware are standard on all V-Servers.
  • Each V-Server has a unique set of user passwords for user access which can be changed by clients on demand.
  • Each V-Server is backed up using regular snapshots to multiple secure locations including an internal datastore in the data centre as well as to a second data centre
  • Each V-Server client is provided with a facility to download their data on-demand ensuring that they have access to their data at all times for any purpose.
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